IT operation & maintenance service 

Data center infrastructure operating services 

Datong has been devoted itself to the data center, the command center infrastructure operating services business To provide customers with a comprehensive management and service, so that the customers can focus on their core business. After 17 years of research, practice and innovation, it has accumulated rich operations and service experience in data centers and command center, with a professional operation and service management team, and well-trained service operations team. 

Over the years, Datong followed the system principle, the principle of energy conservation, safety principle, humanized management principle, efficiently integrate its company resources, social expert resources and manufacturer resources, customized personalized operating service plan for customers, which brings overflow benefit to customers. 

Datong data center infrastructure operating service took advantage of the method of project management, from the perspective of infrastructure, ensure the continuity of customer business in the life cycle of 7*24 of the data center, enhance the quality of customer service and help customers to carry out energy-saving and emission reduction with monitoring, recording, testing, maintenance, transformation and a series of standardized work and technical training, consulting and evaluation, solutions design and implementation and other technical services processes. 

Main services: 

· The whole system hosting service of Data Center 

· The operation and management service of data center producing environment 

· Data center professional duty service 

· Air conditioning system, electrical system, weak current system, decoration and other facilities and equipment maintenance services 

· The maintenance, repair, renovation, modification and other personalized services for the sub - system of the data center

· Design and implementation service of data center about improvement program 

Datong may divided the above service contents into nearly 200 professional service operations, according to the actual situation and needs of customers to customize service scheme. 

How does Datong service benefit its customers 

· Keep and enhance high application and data center 

· Lengthen the life cycle of infrastructure 

· Save energy, reduce emission and decrease costs 

· Improve customer core competitive power 

Data center managing and maintaining management 

Data center infrastructure operation and maintenance services can be subdivided into more than 300 professional service operation contents, according to the actual situation and needs of the customer to customize group service scheme. 

Typical service group content 

· The whole system hosting service of Data Center 

· The operation and management service of data center producing environment 

Professional duty service of data center 

· Air conditioning system, electrical system, weak current system, decoration and other facilities and equipment maintenance services 

· The data collection and management services of data center 

· Data Center emergency plans and drill organization consulting and services 

Services benefit customers 

· Keep and enhance high application and data center 

· Lengthen the life cycle of infrastructure 

· Save energy, reduce emission and decrease costs 

· Improve customer core competitive power 

Online project evaluation and planning 

The operation process of data center is a dynamic process, which needs to be tested and evaluated regularly, identify the risk to prove whether it maintains its original design level. From the angle of function, safety continuity, energy saving and management efficiency, it gives evaluation and optimization suggestions. 

System upgrade service 

Relying on the world's leading data center construction technology, operations management technology and advanced facilities and equipment products, provide customer data center system upgrade and meet the dynamic needs. 

· Upgrading of system software 

· Design and implementation service of data center about online improvement program 

· Data center dynamic demand integrated solution delivery and implementation services 

· Design and implementation service of data center about capacity expansion program